Frequently Asked Questions (FAQ)

1. How can I place an order?

You can place an order directly through our website by selecting your preferred product, choosing the correct size, and completing the checkout process. Once your order is placed, you will receive an order confirmation email.

2. Do you ship across the United States?

Yes, we currently ship within the United States. All orders are processed and shipped to ensure timely and safe delivery.

3. How long does shipping take?

Shipping times may vary depending on your location and order volume. Typically, orders are delivered within 2–8 business days after processing.

4. How can I track my order?

After your order has been shipped, you will receive a tracking number via email. You can also track your order using the “Track Your Order” option on our website.

5. What payment methods do you accept?

We accept secure online payments through major debit and credit cards. All transactions are processed through trusted and encrypted payment gateways.

6. What is your return policy?

We accept returns for eligible items within a specified period after delivery. Products must be unused, unworn, and in their original packaging. For detailed information, please refer to our Return & Refund Policy.

7. Can I cancel or change my order after placing it?

Orders can only be modified or canceled within a short time after placement. If you need assistance, please contact our customer support as soon as possible.

8. How do I choose the right shoe size?

We recommend checking our size guide available on the product page before placing your order. If you are between sizes, consider sizing up for better comfort.

9. What should I do if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect product, please contact us immediately with your order number and clear photos. We will assist you as quickly as possible.

10. How can I contact Mazzorana Shoes?

You can reach us through our Contact Us page or email us directly. Our customer support team is happy to assist you with any questions or concerns.

Business Name: Mazzorana Shoes
Website: https://mazzoranashoes.com
Phone: +1 (818) 426-4775
Email: info@mazzoranashoes.com
Address: 33609 Emerson Way
City: Temecula
State: CA
ZIP Code: 92592
Country: USA